Workflow Engine
Automate sequential creation and assignment of tasks with standard, repeatable process flows
Manual, Fragmented, Offline Content Research and Analytics.
Limited opportunity to re-use top-performing content across channels, markets or business units.
Content creation not informed by data like voice-of-the-customer or industry benchmarking.
Integrated Real-time AI-driven listening, reporting, and benchmarking insights on content.
Re-use top-performing content across channels, markets and Business units.
Leverage User-generated Content, Advocacy and Influencer for greater effectiveness.
Email, Spreadsheet, Asana, Slack, Siloed Workflow with no accountability and transparency.
Manual task management and Fragmented communication with Lost context.
Redundant and Siloed planning and execution across channels, markets and business units.
Automated Workflows with Agile Boards built as sequential logical flows, milestones, due date calculation, role & team assignments, review & approval cycles.
Contextual Collaboration across Brand, Agency, Legal Teams.
Real-time, Collaborative, Unified Calendar and Centralized DAM aross channels, markets and business units.
Potential for Off-brand, Rogue, Inconsistent Content.
Inconsistent, Un-supervised and Un-audited User Management.
Un-secured access to Assets, Content and Accounts, No Crisis Readiness.
Global Brand Consistency, Brand Compliance Brief and Content templates, Governance Rules and Approval Processes.
Structured User Roles, Federated User, and Audit Trails
Controlled and Managed access to Assets & Accounts, Confidential content, 'Stop Publishing' for crises.
Increase ROI of Content Marketing with re-use across channels, markets and business unit
Save time and enable agile marketing automation and workflows
Create and schedule content across channels with enterprise governance
Measure ROI of content and operational efficiency across modern marketing channels
Share an editorial calendar of record and centralized DAM across channels, markets and business units
Align teams and agencies with collaborative marketing briefs, quickly delegate tasks, and track updates
Identify top-performing assets for re-use with asset-level reporting, suggestion queues, and workflows
Automated tailored workflows with contextual collaboration reduce turnaround times for content production
Track and manage content and tasks with configurable agile production dashboards
Source internal, third-party, and approved user-generated content through an integrated platform
Schedule and publish omnichannel content across modern channels together for consistent messaging
Create content for digital and traditional channels using brand-compliant content templates
Target content to the right audience segments with audience manager and connect data from first-party sources
Access full omnichannel performance results with integrations across analytics and drill down to get a detailed view across channels, audiences, etc.
Analyze conversational insights through voice-of-customer data across channels to understand the context and inform content plans
Monitor operational performance to help improve efficiency with Sprinklr�s unique Workflow Engine and task management capabilities
7 powerful AI features transform content management from a tool people have to use into a tool people love to use.
Detect interests, age, gender, profession and marital status
Build topics using smart suggestions
Build topics using smart suggestions
Improve content ideation with real-time listening insights around content topics which will appeal to your audience
Classification of content into ads, inappropriate and spam - exposed in a dashboard filter
Identify content which drives engagement based on history, competitor, and industry comparisons
Twitter influencer scores across specific types of content and domain
9 advanced Workflow Automation features enable practitioners to get more done, faster. And maybe even get home in time for dinner.
Automate sequential creation and assignment of tasks with standard, repeatable process flows
Track milestones and completion dates in different stages in one production table
Assign tasks to team queues/roles for types of tasks
Auto-calculate due dates for tasks and milestones from the content schedule date
Track workflows and milestones in live personalized tabular views and edit inline to make changes
Auto-generate real-time Kanban boards grouped by status, assignee, campaign, team, task type, or custom parameters
Share notes/comments/attachments by @mentioning individuals or teams within the context of content, campaign, task, or asset
Measure workflow efficiency with task reporting on status, assignee, due dates, teams, and task duration
Manage content costs by leveraging top-performing user generated content or source third-party content
Sprinklr generates millions of dollars of value for our customers – the 45 primary business use cases below illustrate how Sprinklr can deliver positive business outcomes for your organization.
You like your customers... but do you love them? Don’t wait any longer -- 9 out of 10 of the world’s most valuable brands are already creating epic customer experiences with Sprinklr.
Sprinklr helps you improve modern customer experience management through care, research, engagement, advertising, and marketing – all while helping your organization increase revenue, reduce costs, mitigate risk, and deliver real value to your customers.
Because love means never having to say you missed an opportunity to improve CXM.
Already a customer and need some love? Email: support@sprinklr.com
Give us a call: +1 917-933-7800