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“We chose to work with Sprinklr because their company vision mirrors our own, and we’re on the same page when it comes to making everything about the customer. With Sprinklr, it wasn’t technology focused—it was customer focused, and that’s the key to the whole thing.”

Keith Moor, CMO - Santander

“We chose Sprinklr for its extensive reporting and management capabilities in order to gain insight into the social activity of our multiple brands and products.”

Katie Wah, Senior Social Media Manager - LogMeIn

“Our decision with assessing the final two came down to the platforms. Sprinklr has a clean look and feel while the other platforms still felt clunky.”

Casey Warnick, Social Media Director - Alamo

“ By fully leveraging Sprinklr’s measurement and listening framework to match our global needs, and finally incorporating our own booking and revenue data, we have filled in all the puzzle pieces. We can quickly learn what impacts different aspects of the customer experience and travel purchases on social.”

Alex Stein, Social Media & Brand Intelligence Manager - starwood

“People want to see companies humanized, which can be challenging for global brands, but the place to start is by listening and talking to customers at scale. Sprinklr has made enabling that strategy their bread and butter.”

Paul Matson, U.S. Director of Engagement & Customer Experience - McDonald’s


  • 様々な主要ソーシャルネットワークにあるコンテンツを活用し、ファンの投稿をインパクトのあるビジュアルコンテンツに変換
  • ブランドにとってベストなソーシャルコンテンツをモバイルアプリやショップページに表示し、ダイナミックなカスタマーエクスペリエンスを構築
  • 商品ページをキュレーション、タグ付け、カテゴライズし、純粋なUGCを埋め込むことで、注目を集め、見込客を購入客に変える
  • どのソーシャルコンテンツが売上に貢献しているかをより正確に把握